Customer Reviews

Real feedback from real homeowners across St. Louis, St. Charles, and Jefferson County.

5-Star Google Reviews
International Door Association Member
BBB Accredited Business
5.0
Google Rating
100+
Google Reviews
A+
BBB Rating
100%
Satisfaction
Mitch and Michelle, founders of MyGarageDoorBROKE.com

The Faces Behind Every Review

Real People. Real Service.

We're Mitch and Michelle — a husband-and-wife team serving St. Louis homeowners. When you read the reviews below, know that every single one comes from a neighbor we've personally helped.

We answer every call, show up on time, and treat your home like our own. That's why our customers keep coming back — and keep leaving 5-star reviews.

Mitch with the MyGarageDoorBROKE.com service van

What Our Customers Say

Hear It Straight from Our Customers

Every review below is from a real homeowner who trusted us with their garage door. We're proud of the relationships we've built.

"Great service very professional ... my garage was stuck and couldn't figure out issue. Mitch understood the issue and got it fixed right away!!!! Great company to contact if need assistance!!!!"

Joseph

Wildwood, Mo

Google

"Never good timing when your garage door breaks. But this local, family run company gets it. Quick, honest, reliable service. Highly recommend!"

Peter

O'Fallon, Mo

Google

"Just had the best experience with Mitch. Springs broke last night and contacted me promptly an next day repair when I reached for a quote, came out to repair same day! Great communication before and beyond and fix a few other items at an excellent price. Very professional and gets the job done. Will use him in the future."

Vicki

St. Peters, Mo

Google

"I tried to do some maintenance on garage door and ended up making things worse. I called Mitch @ My Garage Door Broke and he came out after hours and got me literally 'back on track'. Very professional, quick to respond and reasonably priced. Highly recommend!"

Customer

St. Louis Metro

Google

"My liftmaster lasted about 15 years and slowly but surely over a few weeks crapped out. Scheduled an appointment online. Mitch came out the next day and had my opener replaced that same day! He explained all the options and got me exactly what I wanted which was simple and consistent. Very professional and clearly loved his job!"

Customer

St. Louis, Mo

Google

Live Google Reviews

What People Are Saying on Google

See our latest reviews directly from Google, refreshed with every site build.

"I live in the St. Peters area and I just had a new garage door installed by My Garage Door Broke. I highly recommend this company. Mitch, the owned, is very knowledgeable, answeres all your questions and concerns, showed up on time, very friendly and very reasonable prices. During the installation he kept me updated on the process. I'll be calling him when I need him to take care of my garage door from now on."

Sally Albanese

2 weeks ago

"Very responsive company. My garage door came off the tracks. I called the former company who helped me, but my request went unanswered. I used AI to find a local, family owned, garage door repairmen with quality reviews. AI ranked MyGarageDoorBroke as the number 1 option. I called and they had me scheduled for a few days out. I asked if they could fit me in and they were able to squeeze me in the next day. Mitch came out, determined the issue, and had my garage door working within 30 minutes. He was friendly and easy to work with. His wife communicated with me every step of the way, fitting me into Mitch's schedule and ensuring I knew the exact time he would be here. Top notch company!"

Nathan Spangler

3 weeks ago

"Owners Mitch and Michelle are fantastic. My garage door locked up on New Year’s Eve with a broken electric door opener and we have no other access to the garage. Mitch was to our house within hours and got us access into the garage. We had a new custom garage door and opener installed today and connected via WIFI to our phones as well. The old garage door was dismantled and hauled away as part of the install.The entire process was efficient, professional, and extremely friendly. I highly recommend this company for the quality products and service I received."

Daniel Pipoly

3 weeks ago

"The wood that my garage door was bolted to split! Luckly a family member refered me to MyGarageDoorBROKE. Mitch came out, gave me great information on my garage door and did a quick fix at a very affordable price to keep me in working shape!"

Nick Hoppe

4 weeks ago

"Mitch did a fantastic job! He was very friendly and took the time to explain every detail in an understandable way! I would highly recommend him to do this job for others! Outstanding work!"

anna Gannon

3 weeks ago

"Great service very professional ... my garage was stuck and couldn't figure out issue. Mitch understood the issue and got it fixed right away!!!! Great company to contact if need assistance!!!!"

Joseph

Wildwood, Mo

"Never good timing when your garage door breaks. But this local, family run company gets it. Quick, honest, reliable service. Highly recommend!"

Peter

O'Fallon, Mo

"Just had the best experience with Mitch. Springs broke last night and contacted me promptly an next day repair when I reached for a quote, came out to repair same day! Great communication before and beyond and fix a few other items at an excellent price. Very professional and gets the job done. Will use him in the future."

Vicki

St. Peters, Mo

"I tried to do some maintenance on garage door and ended up making things worse. I called Mitch @ My Garage Door Broke and he came out after hours and got me literally 'back on track'. Very professional, quick to respond and reasonably priced. Highly recommend!"

Customer

St. Louis Metro

"My liftmaster lasted about 15 years and slowly but surely over a few weeks crapped out. Scheduled an appointment online. Mitch came out the next day and had my opener replaced that same day! He explained all the options and got me exactly what I wanted which was simple and consistent. Very professional and clearly loved his job!"

Customer

St. Louis, Mo

See all 122 reviews on Google

Last updated: March 10, 2026

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Trust & Credentials

Trusted by Homeowners, Recognized by the Industry

BBB Accredited Business - A+ Rating International Door Association Member 5-Star Google Reviews Nextdoor Recommended Clopay Authorized Dealer LiftMaster Authorized Dealer
Family Owned & Operated

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Mitch and Michelle - Your local garage door experts
314-400-8133
MyGarageDoorBroke.com service van in front of the Gateway Arch in St. Louis
Family-Owned & Local

Proudly Serving Greater St. Louis

From Chesterfield to every corner of the metro — Mitch & Michelle bring honest, expert garage door service to your doorstep.