$89 FREE* Diagnosis

We show up FREE.* They don't.

* In qualifying ZIP codes near Chesterfield

See qualifying ZIP codes

6300563017630116302163038630406308863131631416312263124

Outside these ZIPs? Starting at $89(credited toward repair)

MyGarageDoorBROKE Mascot

Garage Door Track Repair

Door Off Track? Stuck Halfway? Grinding Metal? Don't force it. A garage door off its tracks is a safety hazard and a security risk. Call us for same-day track repair across the St. Louis metro.

Available 24/7 for emergencies
Serving: St. Louis County · St. Charles · Jefferson County
5-Star Google Reviews
International Door Association Member
BBB Accredited Business
Track Repair Off-Track Door Bent Track Track Realignment Same-Day Service Emergency Repair Track Repair Off-Track Door Bent Track Track Realignment Same-Day Service Emergency Repair Track Repair Off-Track Door Bent Track Track Realignment Same-Day Service Emergency Repair

No-Cost Diagnosis

FREE Diagnosis for Local Residents*

In qualifying ZIP codes near Chesterfield, MO — no obligation, no strings attached.

Complete 26-Point Inspection

FREE $89 value

Our technicians thoroughly inspect your entire garage door system and clearly explain your options — so you can make an informed decision with no pressure.

What's Included:

  • Spring & cable inspection
  • Roller & track assessment
  • Safety sensor check
  • Hardware & weatherseal review
  • Opener operation test
  • Clear repair options explained
See pricing by location

Qualifying ZIP codes — FREE

6300563017630116302163038630406308863131631416312263124

Outside qualifying ZIPs, up to 15 miles: $89 — credited 100% toward repair if completed same day

15–30 miles: $129 — credited 100% toward repair if completed same day

Beyond 30 miles: Call for availability

No Obligation
Same-Day Service
Family-Owned & Local
Same-Day
Service Available
Free*
Local Diagnosis
24/7
Emergency Service
3 Counties
St. Louis Metro Coverage

Free Local Diagnosis*

Complete 26-point inspection for qualifying ZIP codes

Same-Day Track Repair

Your home stays secure

Fix It Right the First Time

We find and fix the root cause

Self-Diagnosis

How to Tell If Your Track Is Damaged

Track problems usually start small and get worse fast. Here's what to watch for.

Most Dangerous Sign

Stop using the door immediately

Rollers Popping Out of Track

This is the most obvious sign of track failure. When rollers leave the track entirely, the door can drop suddenly, jam at an angle, or become impossible to move. This is a safety hazard that requires immediate professional attention.

Do Not Force a Door Off Its Tracks

A garage door weighs 150 to 400+ pounds. Forcing it can cause the door to fall, cables to snap, or the track to bend further. Keep people and vehicles clear, and call a professional.

Call for track repair

Door Looks Crooked or Tilted

When one side lifts higher than the other, the tracks are likely bent or misaligned. This puts extra stress on cables, rollers, and springs, and can cause additional failures.

Uneven gap at top or bottom One side lifts higher Tracks bent or misaligned Extra stress on cables
Get diagnosis

Door Gets Stuck Partway

A door that stops halfway up or down is often dealing with a track obstruction, a bent section, or rollers that have jumped the rail. Don't try to force it — that can make it worse.

Door stops halfway Track obstruction Rollers jumped rail Forcing causes more damage
Emergency repair

Grinding or Scraping Sounds

Healthy garage doors are relatively quiet. If you hear grinding, scraping, or popping sounds during operation, something is rubbing where it shouldn't be.

Get help now

Visible Gaps Between Door and Track

Look where the rollers sit inside the track. If you see daylight between the roller and the track wall, the track has shifted or bent. This gap only gets wider with use.

Schedule inspection

Door Won't Close Flush

If the bottom of the door doesn't sit evenly against the floor, the tracks may be out of plumb. This creates gaps that let in weather, pests, and intruders.

Get diagnosis

Understanding Track Failures

What Causes Garage Door Track Problems?

Track damage doesn't happen randomly. Understanding the cause helps us fix the real problem and prevent it from happening again.

1

Car or Object Impact

The number one cause of bent garage door tracks. Bumping a track with a car, lawn mower, bicycle, or storage items can bend the metal just enough to cause problems. Even a small dent in the track can prevent smooth operation.

2

Worn or Broken Rollers

Rollers are the connection between your door and the tracks. When rollers wear down, chip, or break apart, they create uneven movement that puts stress on the tracks. A broken roller can let the door slip off the track entirely.

3

Broken Springs or Cables

When a spring or cable fails, the door's weight shifts unevenly. One side may drop while the other stays up, bending the tracks and forcing rollers out of alignment. Track damage is often a secondary problem caused by spring or cable failure.

4

Loose or Missing Hardware

Tracks are held in place by brackets and bolts attached to the wall and ceiling. Over time, vibration loosens this hardware. Once a bracket shifts, the track moves out of alignment and the door starts binding.

5

Age and General Wear

St. Louis homes built in the 1950s through 1970s often have original garage door tracks that have been in service for decades. Metal fatigues over time, especially with the temperature swings we experience here.

6

Humidity and Corrosion

Homes near the Missouri and Mississippi River valleys deal with higher humidity levels. This accelerates corrosion on steel tracks, especially in garages without climate control. Rusted tracks create friction that wears down rollers.

Our Track Repair Process

1

You Call Us

Call (314) 400-8133 or request service online. Tell us what's happening with your door, and we'll get a technician scheduled for same-day service.

2

26-Point Inspection

We inspect the entire garage door system — springs, cables, rollers, panels, drums, opener, and all hardware. Track problems are often caused by other component failures.

3

Clear Diagnosis

Before any work begins, we explain exactly what's wrong, what caused it, and what it costs. You get options when they exist. No pressure, no hidden fees.

4

Professional Track Repair

We realign shifted tracks, straighten bent sections, replace damaged segments, or install new tracks. We also fix any components that contributed to the problem.

5

Testing & Cleanup

We test the door through multiple open-close cycles, verify smooth balanced operation, check safety sensors, and clean up before we leave.

The MyGarageDoorBROKE Difference

Why Choose Us for Track Repair?

Other companies put your door back on the tracks and call it done. We find out why it came off in the first place.

We Diagnose the Root Cause

Worn rollers? Broken spring? Loose bracket? Impact damage? We find out why the track failed and fix the real problem so it doesn't come back.

Honest Pricing, No Surprises

You get a clear quote after our inspection, before any work begins. We explain your options, answer your questions, and never pressure you into repairs you don't need.

Family-Owned, Not a Franchise

MyGarageDoorBROKE.com™ is owned and operated by Mitch and Michelle Stone. No corporate call center. When you call, you're talking to real people who live and work in your community.

FOREVER Ready Club™

After your track repair, ask about our maintenance membership. Annual tune-up, 26-point inspection, and 10% off parts, doors, and future services. Regular maintenance catches loose hardware and worn rollers before they cause track damage.

We Know St. Louis Homes

From 1950s brick ranches in South County to newer construction in O'Fallon, we understand the garage doors in this region. We know what fails, why it fails, and how to fix it right the first time. Over 20 years of home service experience backs every repair.

What to Expect

Types of Garage Door Track Repair

Not all track problems are the same. Here's how we handle the most common issues across the St. Louis metro.

Track Realignment

When tracks shift out of position due to loose hardware or minor impacts, we realign them to factory specifications. This involves adjusting brackets, leveling both vertical and horizontal tracks, and verifying plumb and spacing.

Bent Track Repair

Minor bends and dents can sometimes be straightened in place using specialized tools. For more severe bends, we replace the damaged section. We always test with the door in motion to confirm proper clearance.

Full Track Replacement

When tracks are severely bent, rusted through, or damaged beyond repair, replacement is the best option. We install tracks matched to your door's size, weight, and roller type. Common in older St. Louis County homes with original hardware.

Off-Track Door Repair

Getting a door back on track safely requires releasing spring tension, repositioning the door, reseating rollers, and retensioning the system. This is not a DIY job. The springs and cables store enough energy to cause serious injury.

Roller Replacement with Track Service

Since worn rollers are a leading cause of track damage, we often recommend replacing rollers at the same time as track repair. Our premium nylon rollers are quieter, smoother, and rated for long-term durability. A good upgrade for attached garages where noise travels into living spaces.

MyGarageDoorBROKE.com Reviews

Don't just take our word for it — hear what our customers have to say!

"Great service very professional ... my garage was stuck and couldn't figure out issue. Mitch understood the issue and got it fixed right away!!!! Great company to contact if need assistance!!!!"

Joseph

Wildwood, Mo

"Never good timing when your garage door breaks. But this local, family run company gets it. Quick, honest, reliable service. Highly recommend!"

Peter

O'Fallon, Mo

"Just had the best experience with Mitch. Springs broke last night and contacted me promptly an next day repair when I reached for a quote, came out to repair same day! Great communication before and beyond and fix a few other items at an excellent price. Very professional and gets the job done. Will use him in the future."

Vicki

St. Peters, Mo

BBB Accredited

A+ Rating

St. Louis Favorites

Award Winner

5-Star Google

100+ Reviews

Track Repair FAQ

The most common signs are a door that looks crooked or tilted, grinding or scraping sounds during operation, the door getting stuck partway, or visible gaps between the rollers and the track. If you see a roller outside the track, stop using the door immediately and call us at (314) 400-8133.

We strongly recommend against it. A garage door weighs 150 to 400+ pounds, and the springs and cables involved store dangerous levels of tension. Attempting to reposition the door without properly releasing spring tension can result in serious injury. This is a job for trained professionals with the right tools.

The cost depends on the type and extent of the damage. A simple realignment costs less than a full track replacement. We provide a clear quote after our 26-point inspection, before any work begins. You'll never pay more than the price you approved. Our diagnosis is free in qualifying ZIP codes near Chesterfield (63005, 63017, 63011, 63021, 63038, 63040, 63088, 63131, 63141, 63122, 63124). Outside these areas, the diagnostic fee is $89 within 15 miles or $129 within 30 miles — both credited 100% toward any repair completed the same day.

It depends on the severity. Minor bends can often be straightened in place. Severe bends, cracks, or rust damage typically require replacement. Our technician will assess the damage and give you honest options during the inspection.

The problem gets worse. A bent track puts extra stress on rollers, cables, springs, and the opener. What starts as a minor issue can lead to roller failure, cable snapping, spring breakage, or the door coming off the tracks entirely. Early repair prevents bigger, more expensive problems.

Yes. Track damage is often caused by worn rollers, broken springs, loose hardware, or impact damage. Our 26-point inspection identifies the root cause, and we repair everything needed to get your door operating safely and smoothly.

We repair tracks on all residential garage door types, including single-car, double-car, and custom-sized doors. We also handle commercial door tracks for businesses and commercial properties across the St. Louis metro.

Most track repairs are completed in a single visit. Simple realignments take less time, while full track replacements or off-track door repairs may take longer. We'll give you a time estimate during the inspection so you can plan your day.

Regular maintenance is the best prevention. Our $97 tune-up includes a complete inspection, hardware tightening, lubrication, and balance testing that catches early signs of track wear or misalignment. Ask about the FOREVER Ready Club™ for annual tune-ups, 26-point inspections, and 10% off parts and future services.

Family Owned & Operated

Don't Wait for a Small Problem to Get Worse

A bent track or misaligned door puts stress on every component. What starts as minor scraping can turn into a broken cable, a snapped spring, or a door that drops unexpectedly.

Mitch and Michelle - Your local garage door experts
314-400-8133

Serving St. Louis, St. Charles, and Jefferson County. Licensed and insured.

MyGarageDoorBROKE.com™ Service Experts Are Near You

St. Louis City & County

  • Chesterfield
  • Ballwin
  • Wildwood
  • Creve Coeur
  • Town and Country
  • & Surroundings

St. Charles City & County

  • St. Peters
  • O'Fallon
  • Lake Saint Louis
  • Dardenne Prairie
  • Cottleville
  • & Surroundings

Jefferson County

  • Arnold
  • Cedar Hill
  • High Ridge
  • Oklahoma
  • Imperial
  • & Surroundings